Terms and conditions

Terms and conditions  Go Ibiza Friday 18th May – Monday 21st May 2017

Tickets:
Packages for the Groove Odyssey Ibiza event are only available online from Fatsoma online tickets. Holders of tickets bought from any other outlets will be refused entry to the Beach Star hotel, and no liability will be attached to the Promoter in such event. Admission to the event is only with a valid event booking.

All bookings are non-refundable. Refunds will only be available if the weekender is cancelled or entirely rescheduled. The Artists are subject to change, and no refunds will be offered if any performances are cancelled.

Tickets will be exchanged for a wristband on arrival at the following hotels, Beach Star The Milord and Riviera hotel, and there will be no automatic right of re-admission during the event should the wristband become lost or damaged. If you lose/damage your wristband, there will be a small administration charge of £10.00 to cover replacement costs. Wristbands are not transferable.

The Promoter reserves the right to refuse admission to the event.

This event is not valid to anyone under 18 years old.

Patrons will not be permitted entry to the event whilst in the possession of the following prohibited items: Any professional audio, audio-visual, film, or video recording equipment; items that may be used in a dangerous or threatening manner; alcoholic drinks, cans, glass bottles; foodstuffs.

Illegal substances are strictly prohibited at the event. Any person found in possession of such substances will be denied entry and / or removed from the event and police will be called to attend.

Unauthorised photography or audio/video recording of any performance at the event is strictly prohibited. Persons attending the Festival may be filmed, photographed or recorded as part of the audience. This media is owned by Groove Odyssey and may be used for any promotional material. By attending the Festival you give Groove Odyssey “GO Ibiza” 2017 the permission to use this content on all media platforms available to Groove Odyssey after the event.

The Promoters cannot accept liability for any damages, loss or personal injuries sustained at the event, including loss or damage to property, howsoever caused.

Boat Parties:
• Tickets are only available to Groove Odyssey event ticket holders
• Tickets are limited to 4 per order
• All boat party tickets are non transferable
• In the highly unlikely event that any of our boat parties have to be cancelled due to unsafe weather conditions, we will try our best to reschedule the event over the weekend depending on weather conditions.
• To board any boat party, every boat ticket holder will need to produce some form of photographic I.D in their name due to the boat company’s Terms and Conditions and Groove Odyssey’s duty of care. This will enable us to fulfil our health and safety requirements, so we have a full record of who is on the water. As most hotels hold your passports for 24hrs once you’ve checked in, we would advise you to also bring along a driving license if you have one in your possession with you.

N.B. If you do not produce any I.D before boarding, you will not be able to board the boat as this is very important.

Hotel Accommodation:
All prices advertised are for one (1) person only, reduced for bookings of 2 or 3 sharing accomodation.

All inclusive includes:
• All local Alcoholic drink
• Soft drinks
• Breakfast 08:00 - 10:00
• Lunch 12:00 - 14:00
• Dinner 18:00 - 20:00
• Club entry to Eden and Es Paradis
• Free club transfers


The weekender will include day time pool and boat parties, a sunset event and club nights,  Entry to the pool parties and club nights are free, boat parties are chargeable.

Groove Odyssey will accept no responsibility for any accommodation booked outside of what has been advertised for our event.

Check-in times – Beach Star
Check in: Friday 18th May – From 13:00pm
Check out: Tuesday 22nd May -12:00pm (MIDDAY)


Check-in times – Milord Hotel
Check in: Friday 18th May – From 13:00pm
Check out: Tuesday 22nd May -12:00pm (MIDDAY)


Check-in times – The Riviera Hotel
Check in: Friday 18th May – From 13:00pm
Check out: Tuesday 22nd May -12:00pm (MIDDAY)


Any damage caused to the Beach Star, Milord and Riviera Hotel, will be the responsibility of the person/s registered to that room.

Three in a Room:
All customers who decide to book any additional occupancy (3 Per Studio / Apartment) in the Beach Star hotel, are aware that the single sofa bed (for the additional person) does not expand, but is very comfortable.

Ecotax:
From July 1st 2016, as mandatory by law, Eco-tax per person per day is to be levied on tourists and the HOTEL will not assume the costs (1.1€ pax/day). The hotel will request the guest to pay the above rate. This has to be paid in cash to the hotel reception upon arrival.

Any customers wishing to extend their stay before or after the event at the Beach Star Hotel, Milord and Rivera please email This email address is being protected from spambots. You need JavaScript enabled to view it. and we will send you all the information.